Filter
Top Products
Page 79
SY-01327 Data Error
The request sent to the printer is not supported.
Possible Cause 1: The printer features (such as magnetic stripe) have
changed. The driver Printer Toolbox, Properties, or Printing Preferences
dialog box has not changed to remove settings that are not supported by the
printer and you have chosen and applied a setting that the printer does not
support.
Solution 1: Close the driver Properties or Printing Preferences dialog box
and open it again to display the settings for the printer. On the Printer
Toolbox, wait until “The printer type is CP40.”, “The printer type is CP60.”, or
“The printer type is CP80.” appears before using buttons or settings in the
Printer Toolbox, Printer Diagnostics, or the Properties or Printing
Preferences dialog boxes.
Possible Cause 2: For a directly networked printer, the message “A printer
has been identified. (DR 00921)” was displayed on the PC and the OK or
Close button was used. After that, you used the Printer Toolbox, Printer
Diagnostics, or the Properties or Printing Preferences dialog box before
settings were updated for this printer.
Solution 2: Do not close the message box. Follow the instruction to wait
until the message box closes on its own. If you are using Printer
Diagnostics, close it and wait until the message box closes on its own.