Datacard Group CP60 Printer User Manual


 
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SY-01332 Hardware Error
General printer fault.
Possible Cause 1: The printhead cable is not attached to the printhead
cartridge.
Solution 1: Power off the printer. Make sure the printhead cable is fully
seated in the printhead cartridge. Close the printer and power it on.
Possible Cause 2: The printer identified a problem while it was running a
diagnostic test.
Solution 2: Power the printer off and on.
If you cannot fix the problem, contact your service provider for assistance.