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4-4 Magellan
®
9500
Error
Code
Probable Cause Corrective Action
0
Blinking
Configuration
No POS interface has been selected (Null interface). See the topic,
Interface Type, in Chapter 6 to select the required interface using pro-
gramming bar codes.
1 Configuration Error
See Chapter 6, Programming, for details about configuring the
scanner using programming bar codes.
2 Interface Board Unplug unit and call technical support personnel.
3 Motor Unplug unit and call technical support personnel.
4
Horizontal Laser
a
Call technical support personnel.
5
Vertical Laser
a
Call technical support personnel.
6 Digital Board Unplug unit and call technical support personnel.
7Scale
See the topic Scale Error Reporting in this chapter for problem identi-
fication and corrective actions.
8 Remote Display
Connect the Remote Display. If necessary, replace display or cable.
Alternatively, you can disable the Remote Display using the program-
ming procedures described in Chapter 6.
9 EAS Error
No EAS communication. Check EAS cable connections. Call technical
support personnel.
A Button Module Call technical support personnel.
C Scale Calibration Proceed to scale calibration procedure.
Decimal
Point
3.3 V Present If not lit, call technical support personnel
a. If only one laser is non-functional, the scanner may continue to work (this is a configurable feature);
however, the 7-segment display will show the error code indicating the failed laser. If both lasers have
failed, the 7-segment display will display either a 4 or a 5, and the scanner will cease to function until
serviced. No alternate blinking of lamps will occur if only one laser has failed.