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FORMULA™
5
5 TROUBLESHOOTING
PROBLEM CAUSE REMEDY
Flat batteries. Recharge terminal. When the <SCAN>
button is pressed the
terminal does not come
on.
Batteries completely flat
or broken.
Replace batteries.
Flat batteries. Recharge terminal. When the <SCAN>
button is pressed, the
terminal displays the
message BATTERY
LOW and switches itself
off.
Batteries completely flat
or broken.
Replace batteries.
You are downloading via
serial communication and
the serial cable is not
correctly connected.
Check the serial
connection on the
terminal or on the cradle
and the serial port of the
host.
You are downloading via
USB communication and
the USB cable is not
correctly connected.
Check the USB
connection on the
terminal or on the cradle
and the USB port of the
host.
You are downloading via
MMC/SD.
Check if card is:
-Correctly inserted
-FAT16 formatted
-The file to download is
present on the card with
the correct filename and
extension. File name
must be DS_OUT. File
extension is .HEX in
case of single bank
application or .HXX in
case of a multi-bank
application.
The terminal does not
load the application
program.
The terminal already
contains an application
program.
Follow instructions to
cancel the application.
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