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Solving Problems 63
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if that resolves
the problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Memory" on page 73).
• Reseat the memory modules (see "Memory" on page 73) to ensure that your computer is successfully
communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 47).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see "Memory" on page 73) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Memory" on page 73).
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 47).
CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network
communication exists. Replace the network cable.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.