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Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual
file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/adtshoot.htm[3/13/2013 11:45:27 AM]
Memory modules are
detected, but a
memory
configuration or
compatibility error
has occurred.
Ensure that no special requirements for memory module/connector
placement exist (see Memory
).
Ensure that the memory you are using is supported by your computer (see
Memory
).
If the problem persists, contact Dell (see "Contacting Dell" in your Owner's
Manual).
A possible expansion
card failure has
occurred.
1. Determine if a conflict exists by removing an expansion card (not a
graphics card) and restarting the computer (see Removing PCI and PCI
Express Cards).
2. If the problem persists, reinstall the card you removed, then remove a
different card and restart the computer.
3. Repeat this process for each expansion card installed. If the computer
starts normally, troubleshoot the last card removed from the computer for
resource conflicts (see "Resolving Software and Hardware Incompatibilities"
in your Owner's Manual).
4. If the problem persists, contact Dell (see "Contacting Dell" in your Owner's
Manual).
Another failure has
occurred.
Ensure that all hard drive and CD/DVD drive cables are properly connected
to the system board (see System Board Components
).
If there is an error message on the screen identifying a problem with a
device (such as the floppy drive or hard drive), check the device to make
sure it is functioning properly.
If the operating system is attempting to boot from a device (such as the
floppy drive or CD/DVD drive); check system setup (see System Setup
) to
ensure the boot sequence is correct for the devices installed on your
computer.
If the problem persists, contact Dell (see "Contacting Dell" in your Owner's
Manual).
Beep Codes
Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of
beeps, called a beep code, identifies a problem. For example, beep code 1-3-1 (one possible beep code) consists of one beep,
a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.
Reseating the memory modules may correct the following beep code errors. If the problem persists, see "Contacting Dell" in
your Owner's Manual for instructions on obtaining technical assistance.
Code Cause
1-3-1 through 2-4-4 Memory not being properly identified or used
4-3-1 Memory failure above address 0FFFFh
If you experience any of the following beep code errors, see "Contacting Dell" in your Owner's Manual for instructions on
obtaining technical assistance.
Code Cause
1-1-2 Microprocessor register failure
1-1-3 NVRAM
1-1-4 ROM BIOS checksum failure
1-2-1 Programmable interval timer
1-2-2 DMA initialization failure
1-2-3 DMA page register read/write failure