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Advanced Troubleshooting: Dell XPS 710 H2C Edition Service Manual
file:///C|/Preeji_working%20folder/Projects/E-Doc/Dimension%20and%20XPS/xps-710-h2c/SM/adtshoot.htm[3/13/2013 11:45:27 AM]
3-1-1 Slave DMA register failure
3-1-2 Master DMA register failure
3-1-3 Master interrupt mask register failure
3-1-4 Slave interrupt mask register failure
3-2-2 Interrupt vector loading failure
3-2-4 Keyboard Controller Test failure
3-3-1 NVRAM power loss
3-3-2 NVRAM configuration
3-4-1 Screen initialization failure
3-4-2 Screen retrace failure
4-2-1 No time tick
4-2-2 Shutdown failure
4-2-3 Gate A20 failure
4-2-4 Unexpected interrupt in protected mode
4-3-3 Timer-chip counter 2 failure
4-3-4 Time-of-day clock stopped
4-4-1 Serial or parallel port test failure
4-4-4 Cache test failure
System Messages
NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or
the program that was running when the message appeared.
Message Possible Cause Corrective Action
8042 Gate-
A20 error
The keyboard controller
failed its test.
If you receive this message after you make
changes in the system setup program, enter the
system setup program and restore the original
value(s).
Address Line
Short!
An error in the address
decoding circuitry in the
memory has occurred.
Reseat the memory modules (see Memory
).
C: Drive
Error
C: Drive
Failure
The hard drive is not
working or is not
configured correctly.
Ensure that the hard drive is installed correctly in
the computer (see Hard Drive) and defined
correctly in the system setup program (see System
Setup).
Cache
Memory Bad,
Do Not
Enable
Cache
The cache memory is not
operating.
See "Contacting Dell" in your Owner's Manual for
instructions on obtaining technical assistance.
CH-2 Timer
Error
An error is occurring on the
timer on the system board.
See "Contacting Dell" in your Owner's Manual for
instructions on obtaining technical assistance.
CMOS Battery
State Low
CMOS
Checksum
Failure
CMOS System
The system configuration
information in the system
setup program is incorrect
or the battery charge may
be low.
Enter the system setup program (see Entering
System Setup), verify the system configuration,
and then restart the computer.