Dell 7.6 Computer Accessories User Manual


 
Troubleshooting 45
Troubleshooting
Wakeup on LAN
If Wakeup on LAN does not function on a client computer system, perform
the following checks:
Use either Dell™ OpenManage™ IT Assistant or system setup on the
client system to verify that Wakeup on LAN is enabled. See your Dell
system documentation for detailed information.
Ensure that the correct Network Interface Card (NIC) driver is installed.
Updated drivers are available on the Dell support website at
support.dell.com
.
Perform the following steps:
1
In
Device Manager
, double-click the NIC to open the
NIC properties
window.
2
Click
Configure
.
3
On the
Advanced
tab, set the
Wake-up
property to
Magic Packet.
Remote Connection to WMI and Remote
BIOS Update
If Common Information Model (CIM) information for a remote client
computer system is not available to the management application, or if remote
BIOS update, which uses Distributed Component Object Model (DCOM),
fails, Access Denied and/or Win32:RPC server is unavailable
error messages may be displayed. If you encounter these error messages,
perform the following troubleshooting steps:
To verify that the client system is connected to the network, at the
command prompt on the server, type:
ping
<Host Name or IP Address>
and press <Enter>.