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6 Setup and Quick Reference Guide
www.dell.com | support.dell.com
• How to reinstall my operating system Operating System Reinstallation CD
After you reinstall your operating system using
the Operating System Reinstallation CD, use
the Drivers and Utilities CD to reinstall drivers
for the devices that came with your computer.
The product key for your operating system is
located on your computer.
• How to remove and replace parts
• How to obtain technical
specifications
• How to configure system settings
• How to troubleshoot and solve
problems
User’s Guide
Windows XP Help and Support Center
1 Click the Start button and click Help and Support.
2 Click User’s and system guides and click User’s guides.
Microsoft Windows 2000
Double-click the User’s Guides icon on your desktop.
• Latest drivers for my computer
• Answers to technical service and
support questions
• Online discussions with other users
and technical support
• Documentation for my computer
Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
• Solutions — Troubleshooting tips, Knowledge Base articles
• Community — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, operating system,
drivers, and information about online classes
• Customer Care — Contact information, order status, warranty, and
repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product specifications, white
papers, and a glossary of computer terms
• Service call status and support history
• Top technical issues for my computer
• Details on my computer
configuration
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for corporate,
government, and education customers. This website may not be available
in all regions.
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as a
modem)
Windows Help and Support Center
1 Click the Start button and click Help and Support.
2 Type a word or phrase that describes your problem and click the arrow
icon.
3 Click the topic that describes your problem.
4 Follow the instructions on the screen.
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