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Solving Problems 99
Undoing the Last System Restore
NOTICE: Save and close all open files and exit all open programs. Do not
alter, open, or delete any files or programs until the system restoration is
complete.
1
Click the Start button, point to All Programs→
Accessories→ System Tools, and then click System Restore.
2 Select Undo my last restoration and click Next.
NOTICE: Save and close all open files and exit all open programs. Do not
alter, open, or delete any files or programs until the system restoration is
complete.
3
Click Next.
The System Restore screen appears, and then the computer
automatically restarts.
4 After the computer restarts, click OK.
Reinstalling Microsoft
®
Windows
®
XP
Before You Reinstall
If you are reinstalling the Windows XP operating system to correct a
problem with a newly installed driver, use Windows XP Device Driver
Rollback (see page 93) to replace the device driver with the previously
installed version.
If Device Driver Rollback does not resolve the problem, then use System
Restore (see page 96) to return your operating system to the operating state
it was in before you installed the new device driver.
Reinstalling Windows XP
To reinstall Windows XP, perform the steps in the following sections in the
order in which they are listed.
The reinstallation process can take 1 to 2 hours to complete. After the
reinstallation is complete, you will need to reinstall the device drivers, virus
protection program, and other software.
1H018bk3.book Page 99 Monday, October 14, 2002 2:26 PM