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System Information Guide 25
8 If a problem is encountered during a test, a message appears, displaying the error code
and a description of the problem. Write down the error code and problem description
and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see "Getting Help" in your
User’s Guide for the appropriate contact information).
NOTE: The Service Tag for your computer is located in the title bar of each screen.
9
If you run a test from the Custom Test or Symptom Tree option, click the applicable
tab described in the following table for more information.
10 When the tests are complete, close the test screen to return to the Main Menu screen.
To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Option Function
Custom Test Tests a specific device. You can customize the tests you want
to run.
Symptom Tree Lists the most common symptoms encountered and allows
you to select a test based on the symptom of the problem you
are experiencing.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and
problem description.
Help Describes the test and may indicate requirements for
running the test.
Configuration Displays your hardware configuration for the selected
device.
The Dell Diagnostics obtains your configuration
information for all devices from the system setup
program, memory, and various internal tests and displays
the information in the device list in the left pane of the
screen. The device list may not display the names of all
the components installed on your computer or all
devices attached to your computer.
Parameters Allows you to customize the test by changing the test
settings.