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Quick Reference Guide 39
System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
5 Real time clock failure.
Possible battery failure
or motherboard failure.
• Replace the battery (see "Replacing the
Battery" in your
User’s Guide
).
• If the problem persists, contact Dell (see
"Contacting Dell" in your
User’s Guide
).
6 Video BIOS Test
Failure.
Contact Dell (see "Contacting Dell" in
your User’s Guide).
ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT
CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE
THIS CHECKPOINT AND CONTACT DELL TECHNICAL SUPPORT — The computer
failed to complete the boot routine three consecutive times for the same error (see
"Contacting Dell" in your User’s Guide for assistance).
CMOS CHECKSUM ERROR — Possible motherboard failure or RTC battery low.
Replace the battery (see "Replacing the Battery" or see "Contacting Dell" in your
User’s Guide for assistance).
CPU FAN FAILURE — CPU fan failure. Replace the CPU fan (see "Removing the
Processor" in your User’s Guide).
FLOPPY DISKETTE SEEK FAILURE — A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections (see "Contacting Dell" in your User’s Guide for assistance).
DISKETTE READ FAILURE — The floppy disk may be defective or a cable may be
loose. Replace the floppy disk/check for a loose cable connection.
Code
(repetitive
short beeps)
Description Suggested Remedy