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Quick Reference Guide 45
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
Troubleshooting
Follow these tips when you troubleshoot your computer:
• If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the program’s documentation.
NOTE: The procedures in this document were written for the Windows default
view, and may not apply if you set your Dell computer to the Windows Classic view.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and the
problem description.
Help Describes the test and any requirements for running the
test.
Configuration
(Custom Test only)
Displays the hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for
all devices from System Setup, memory, and various
internal tests, and it displays the information in the device
list in the left pane of the screen.
NOTE: The device list may not display the names of all the
components installed on your computer or all devices
attached to your computer.
Parameters
(Custom Test only)
Allows you to customize the test, if applicable, by changing
the test settings.