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Solving Problems
Memory Problems
If you receive an insufficient memory
message —
•Save and close any open files and exit any
open programs you are not using to see if
that resolves the problem.
•See the software documentation for
minimum memory requirements. If
necessary, install additional memory (see
theService Manual at
support.dell.com/manuals).
•Reseat the memory module(s) into the
connector(s) (see the Service Manual at
support.dell.com/manuals).
•If the problem persists, contact Dell (see
“Contacting Dell” on page82).
If you experience other memory problems—
•Run Dell Diagnostics (see “Dell
Diagnostics” on page64).
•If the problem persists, contact Dell (see
“Contacting Dell” on page82).
Lockups and Software
Problems
If the computer does not start up — Ensure
that the AC adapter cable is firmly connected
to the computer and to the electrical outlet.
If a program stops responding —
End the program:
1. Press <Ctrl><Shift><Esc> simultaneously.
2. Click Applications.
3. Select the program that is no longer
responding
4. Click End Task.
If a program crashes repeatedly — Check
the software documentation. If necessary,
uninstall and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on the CD.