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Troubleshooting 39
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
Dell Support Center
The Dell Support Center helps you find the service, support and system-specific
information you need. For more information about Dell Support Center and
available support tools, click the Services tab at support.dell.com.
Click on the icon in the taskbar to run the application. The home page
provides links to access:
• Self Help (Troubleshooting, Security, System Performance,
Network/Internet, Backup/Recovery, and Windows Vista)
• Alerts (technical support alerts relevant to your computer)
• Assistance from Dell (Technical Support with DellConnect™, Customer
Service, Training and Tutorials, How-To Help with Dell on Call, and
Online Scan with PCCheckUp)
• About Your System (System Documentation, Warranty Information,
System Information, Upgrades & Accessories)
The top of the Dell Support Center home page displays your computer’s
model number along with its service tag and express service code.
Tab Function
Results
Displays the results of the test and any error conditions
encountered.
Errors
Displays error conditions encountered, error codes, and the
problem description.
Help
Describes the test and any requirements for running the test.
Configuration
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for
all devices from system setup, memory, and various internal
tests, and it displays the information in the device list in the
left pane of the screen. The device list may not display the
names of all the components installed on your computer or
all devices attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.