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100 Using Your Projector
Why am I unable to access the
SMTP server?
1 Check with your MIS or network
administrator whether the SMTP server
function is open for the projector and the
IP assigned to the projector is allowed to
access the SMTP server. The projector’s
SMTP socket port number is 25, this
cannot be changed.
2 Check if the out going SMTP server, user
name, and password are set correctly.
3 Some SMTP servers will check whether the
mail address of "From" correlates with the
"User name" and "Password". For example,
you use test@dell.com
as the mail address
in "From". You should also use
test@dell.com
account information for the
User name and the password to log in the
SMTP server.
Why am I unable to receive the
test alert email even though the
projector already indicates the
test mail is already sent?
It could be because the SMTP server
recognized the alert mail as a spam mail or
because of the SMTP server restriction. Check
with your MIS or network administrator for
the SMTP server’s setting.