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Appendix
ELSA ECOMO 5 30
28
English
Advice and help
If you encounter any problems during the installation or operation of your ELSA product,
please consult this manual first. If you have further questions, you can contact our Sup-
port team. Ensure that you can provide the following information.
Exact model name of your ELSA monitor.
The type of graphics board and the BIOS version (displayed when starting the com-
puter).
Operating systemand hardware environment.
Software updates
The latest versions of the ELSA software are always available for download from our
Internet site www.elsa.com and direct via FTP from ftp.elsa.com. You will also find a
wealth of information and answers to frequently asked questions (FAQs). Before you con-
tact the ELSA Support team, please make sure that you are using the latest ELSA soft-
ware (driver, firmware or INF file) versions.
Who to contact?
First you should contact the dealer where you bought your ELSA product. If there are still
questions remaining, contact one of the following:
ELSA on the Internet
ELSA by Mail
If you are not sure whether your product is defective or if the problem is just a driver
which is incorrectly installed, please call the ELSA Support hotline before you send the
board for repair.
ELSA Support hotline +49-241-606-6135
ELSA WWW site www.elsa.com
Or write to ELSA ELSA AG
Professional Displays Support
Sonnenweg 11
52070 Aachen
Germany
Mondays to Fridays from 9.00 am until 5.00 pm (CET)