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Appendix
ELSA ERAZOR II and ELSA VICTORY Erazor LT
25
ELSA Japan Inc.
The ELSA LocalWeb
The ELSA LocalWeb provides direct access to ELSA’s local Internet server, and contains
the same information as the Internet web server www.elsa.com. Here you will find infor-
mation about all ELSA products, the latest drivers, software and documentation, and you
have the opportunity to put questions to our sales and support departments via the ELSA
news server. To access the ELSA LocalWeb, you need a dialer program (e.g. the Dial-up
Network in Windows 95) and an Internet browser.
To make a connection, first start the dialer software. Where information for the DNS
server is requested, enter the IP address as 172.22.1.2. The user name is guest; no pass-
word is necessary. With a successful connection active, the browser software can be
started.
Driver Updates
The latest versions of the ELSA drivers are always available for download from our Inter-
net WWW site www.elsa.com or our LocalWeb and via direct FTP from ftp.elsa.com.
You will also find lots of information and answers to frequently asked questions (FAQs).
You might also consider the newsgroups on our Webpages. Before you contact the ELSA
Support team, please make sure that you are using the latest driver versions.
Repair?
If you are not sure whether your ELSA expansion board is defective or if the problem is
just a driver which is incorrectly installed, please call the ELSA support hotline before you
send the board for repair. Should you need to send in the ELSA expansion board to be
repaired, please use suitable packing material and the original box to prevent damage
during transport. In addition, please include a copy of the original purchase receipt as
well!
You can help reduce the repair time by including a detailed description of the fault with
the device, which will help us track down the error source.
Mita Suzuki Building 3F
5-20-14 Shiba, Minato-ku
Tokyo 108-0014
Japan
Phone:
Fax:
+81-3-5765-7391
+81-3-5765-7235