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Troubleshooting
Hard drive
You see an “Insufficient disk space” error message
■ Delete unnecessary files from the hard drive using Disk Cleanup.
■ Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty
Recycle Bin
.
■ Save your files to another drive. If the hard drive is full, copy any files not regularly
used to backup media, then delete them from the hard drive.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard drive problems,
run the Error checking program.
The hard drive cannot be accessed, or you see a “General failure reading drive C” error
message
■ If a diskette is in the diskette drive, eject it and restart your computer.
■ Press CTRL+ALT+DEL to restart your computer.
■ If your computer has been subjected to static electricity or physical shock, you may
need to reinstall the operating system.
You see a “Non-system disk” or “disk error” error message
■ Eject the diskette from the diskette drive, then press ENTER.
Caution
All deleted files will be lost when you empty the Recycle Bin.
Help and Support
For more information about file management, click Start, then click
Help and Support.
Type the keyword file management in the Search box
, then click the arrow.