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Enterasys Networks RBT-8110 Switch User Manual

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xii About This Guide

Getting Help

Foradditionalsupportrelatedtotheproductorthisdocument,contactEnterasys Networksusing

oneofthefollowingmethods:

BeforecontactingEnterasys Networksfortechnicalsupport,havethefollowinginformation

ready:

•YourEnterasys Networksservicecontractnumber

•Adescriptionofthefailure

•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem(forexample,changing



modeswitchesorrebootingtheunit)

•TheserialandrevisionnumbersofallinvolvedEnterasys Networksproductsinthenetwork

•Adescriptionofyournetworkenvironment(suchaslayout,cabletype,otherrelevant

environmentalinformation)

•Networkloadandframesizeatthetimeoftrouble(ifknown)

•Thedevicehistory(forexample,if

youhavereturnedthedevicebefore,orifthisarecurring

problem)

•AnypreviousReturnMaterialAuthorization(RMA)numbers

Electrical Hazard: Warns against an action that could result in personal injury or

death due to an electrical hazard.

Riesgo de electrocución: Advierte contra una acción que pudiera resultar en lesión

corporal o la muerte debido a un riesgo eléctrico.

Elektrische Spannung: Warnung vor sämtlichen Handlungen, die zu Verletzung

von Personen oder Todesfällen – hervorgerufen durch elektrische Spannung –

führen können!

Warning: Warns against an action that could result in personal injury or death.

Advertencia: Advierte contra una acción que pudiera resultar en lesión corporal o la

muerte.

Warnung: Warnung vor Handlungen, die zu Verletzung von Personen oder gar

Todesfällen führen können!

World Wide Web http://www.enterasys.com/services/support

Phone 1-800-872-8440 (toll-free in U.S. and Canada) or 1-978-684-1000

For the Enterasys Networks Support toll-free number in your country:

http://www.enterasys.com/services/support/contact/

Internet mail support@enterasys.com

To expedite your message, please type [RoamAbout] in the subject line.

To send comments or suggestions concerning this document to the Technical Publications Department:

techpubs@enterasys.com

To expedite your message, please include the document Part Number in the email message.

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