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Problem Solving
Problems and Solutions
If you’re having problems, this section answers some of the most common questions.
EPSON Perfection 1650/1650 PHOTO
Light Color Status
Flashing Green The scanner is initializing (warming up) or is busy scanning.
On Green The scanner is ready to scan images.
Flashing Red If you are scanning transparencies with the EPSON Perfection
1650 PHOTO, make sure you’ve removed the reflective
document mat.
The scanner may not be properly connected to the computer.
Unplug the scanner from its power source, remove the USB
cable, and then plug them back in.
If this does not eliminate the error, one of the following may be
the problem and you need to consult your dealer or EPSON:
■ The fluorescent lamp needs to be replaced.
■ The scanner is malfunctioning.
Off — The scanner or AC adapter is unplugged.
Setup Problems
Your system doesn’t recognize the
scanner or the indicator light
doesn’t come on.
Make sure your scanner is connected
to your computer and plugged into a
power source.
The New Hardware Wizard
appears.
Click
Cancel
and follow the steps on
the Start Here poster. Do not click
Next
.
basics.book Page 26 Monday, July 16, 2001 4:11 PM