Related concepts
Projector Lamp Maintenance
Related references
Input Signal Settings - Signal Menu
Image Quality Settings - Image Menu
Projector Feature Settings - Settings Menu
Solutions to Sound Problems
If there is no sound when you expect it or the volume is too low or high, try the following solutions:
• Adjust the projector's volume settings.
• Press the A/V Mute button on the remote control to resume video and audio if they were temporarily
stopped.
• Press the Source Search button to switch to the correct input source, if necessary.
• Check your computer or video source to make sure the volume is turned up and the audio output is set
for the correct source.
• Check the audio cable connections between the projector and your video source.
• If you do not hear sound from an HDMI source, set the connected device to PCM output.
• Make sure any connected audio cables are labeled "No Resistance".
• If you are using the USB Display function, turn on the Output audio from the projector setting in the
Epson USB Display Settings program on your computer.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac
supports audio through the HDMI port. If not, you need to connect an audio cable.
• If you want to use a connected audio source when the projector is off, set the Standby Mode option to
Communication On and the A/V Output option to Always On.
• If you turn the projector on immediately after turning it off, the cooling fans may run at high speed
momentarily and cause an unexpected noise. This is normal.
Parent topic: Solving Image or Sound Problems
Solving Projector or Remote Control Operation Problems
Check the solutions in these sections if you have problems operating the projector or remote control.
Solutions to Projector Power or Shut-Off Problems
Solutions to Problems with the Remote Control
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