Use these guidelines to locate information about your system.
Serial number:
Look on the label on the bottom of
the computer to find the serial
number.
System BIOS version:
Restart your system. You’ll see the
system BIOS version number
displayed on the screen when your
system performs power-on
diagnostics.
System
configuration:
MS-DOS version:
Start SETUP and select the System
Summary option to see your
system‘s configuration.
At the MS-DOS prompt, type VER
and press Enter to see the MS-DOS
version number.
Software versions:
In Windows applications, select
About from the Help menu. As
your software application starts, it
usually displays a version number
on the banner screen. Also, you can
check your software manual.
CONFIG.SYS:
AUTOEXEC.BAT:
At the MS-DOS prompt, type
TYPE C:\CONFIG.SYS and press
Enter to see a listing of your
CONFIG.SYS file, which contains
system configuration commands.
At the MS-DOS prompt, type
TYPE C:\AUTOEXEC.BAT and
press Enter to see a listing of your
AUTOEXEC.BAT file, which
contains your system startup
commands.
5-2
Troubleshooting