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Where to Get Help
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following tables list the contact information:
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s
Home Page at http://www.epson.com.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with
the user name anonymous and your e-mail
address as the password.
EPSON Download
Service
You can call the EPSON Download Service at
(800) 442-2007. Set your communications
software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
EPSON Forum on
CompuServe
®
Members of CompuServe can type GO EPSON
at the menu prompt to reach the Epson
America Forum. For a free introductory
CompuServe membership, call (800) 848-8199
and ask for representative #529.
Automated telephone services
Service Access
EPSON
SoundAdvice
SM
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a
day, seven days a week, call (800) 442-2110.
EPSON FaxAdvice
TM
Access EPSON’s technical information library
by calling (800) 442-2110. You must provide a
return fax number to use this service.
EPSON Referral
Service
For the location of your nearest Authorized
EPSON Reseller or Customer Care Center, call
(800) 442-2110.
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R
Hudson++ Ref. Guide
Rev.d
A5 size Chapter 1
05-4-98 DR, pass 3
Getting to Know Your Printer
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