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LCD screen message Condition/solution
Backup Error A problem occurred while backing up data to an external USB device. Note
the displayed error code and contact Epson for support.
Error code XXXXX
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Main Tray
Paper Jam Problems in the Auto Duplexer
Paper Jams in the Automatic Document Feeder
Where to Get Help
Related topics
Loading Paper
Placing Originals on the Product
Solving Network Problems
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the Home button, if necessary.
4. Press the arrow buttons and then select Setup.
5. Select Maintenance.
You see this screen:
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