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• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your System Administrator.
Parent topic: Solving Setup Problems
Related concepts
When to Uninstall Your Product Software
Related references
Windows System Requirements
Mac System Requirements
Control Panel Setup Problems
If you have problems setting up the control panel, try these solutions:
• To view LCD screen text in a different language, you can select a different Language setting.
• To turn off the beep heard when you press a button, turn off the Sound setting. This also turns off the
dialing sound for sending faxes.
Parent topic: Solving Setup Problems
Related tasks
Changing LCD Screen Language
Turning Off Control Panel Sounds
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac OS X Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
Printing a Network Status Sheet
Parent topic: Solving Problems
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