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Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Clean the print head.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure the paper type setting matches the type of paper you loaded.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7
Selecting Basic Print Settings - Mac OS X 10.4
Cleaning the Paper Path
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper facedown in the cassette.
• Make sure you loaded the printable side of the paper faceup in the rear MP tray.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Clean the print head.
• Align the print head.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Parent topic: Solving Print Quality Problems
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