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36
Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink
cartridge installation.
■
The first time you install ink
cartridges, the printer must
charge its print head for about
90 seconds. Wait until charging
finishes (the green
P power
light stops flashing) before you
turn off the printer, or it may
charge improperly and use
excess ink the next time you
turn it on.
If the printer stops moving or
making noise, but the green
P power light is still flashing
after 5 minutes, turn off the
printer. If the light is still
flashing when you turn it back
on, contact EPSON as
described on page 46.
■
Turn off the printer, then make
sure the ink cartridge clamps are
locked down completely and no
packing material remains in the
printer. Wait a moment, then
turn the printer back on to clear
the error.
You’re having problems installing
the printer software.
■
Make sure your printer is turned
on and the USB cable is securely
connected at both ends. Then
carefully follow the installation
instructions on the Start Here
sheet or the Installing Software
for Windows 98, Windows Me,
and Windows 2000 booklet.
Also make sure your system
meets the requirements starting
on page 47.
■
Close your other programs,
including any screen savers and
virus protection software, and
install again.
■
If you’re running Macintosh
OS 8.5.1 to 9.x and your
printer icon (
C42 Series
)
doesn’t appear in the Macintosh
Chooser, you may have too
many items in the Chooser.
Delete any unused items and
check the Chooser again.