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Troubleshooting and Diagnostics
5-8
5.3 No Printout
S Self-test printout does not start
S Make sure that you have closed the cover.
S Check if paper is loaded in the printer.
S Refer to section 1.12 Test Printouts.
S Printing does not start
S Make sure that the READY or BUSY message is displayed. If there is a
different message displayed please refer to the above error message
table.
S Make sure that the printer is connected to the host computer. (Refer to
Section 1.13 Connection to a Computer). Make sure that connectors
are properly fixed at both ends.
S Make sure that the printer is receiving data from the host computer.
S Make sure that the correct protocol is enabled. (Refer to section 3.2
Standard Configuration and Appendix A Interface Description).
S Make sure that you have selected the correct port (if the automatic
feature has not been selected).
S Make sure that paper is loaded.
S Make sure that the ribbon is installed.
S Examine the ribbon path. Does the ribbon pass in front of the whole
printhead? Adjust the ribbon if necessary.
S Fanfold paper does not advance
S Make sure that the fanfold paper source tractor is selected.
S Single sheet paper does not advance (only for Printer CI - 4050)
S Make sure that the paper source MANUAL or BIN x (x = 1 up to 3) is
selected.