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Problem Solving
Troubleshooting
■ Images appear dark
■ Projection stops automatically
Problems when projection starts
■ Power does not turn on
Have the color intensity and tint
been adjusted correctly?
Use the "Color Saturation" and "Tint" menu commands to adjust
the color and tint.
"Image" - "Color Saturation", "Tint" p.32
Has the image brightness been
adjusted correctly?
Use the "Brightness" menu commands to make the adjustments.
"Image" - "Brightness" p.32
Has the image contrast
been adjusted correctly?
Use the "Contrast" menu command to adjust the color.
"Image" - "Contrast"
p.32
Is the lamp due for
replacement?
When the lamp is nearly due for replacement, the images will
become darker and the color quality will become poorer. When this
happens, the lamp should be replaced with a new one. p.52
Is sleep mode active?
When "Sleep Mode" has been set to On, the lamp turns off
automatically if no signal is input for about 30 minutes, and the
projector switches to standby mode. Press the button on the
remote control or the button on the projector's control panel
to turn the projector's power back on. To cancel the sleep mode
setting, change "Sleep Mode" menu command to "Off".
"Settings" - "Sleep Mode" p.36
Have you pressed the [Power]
button?
Press on the remote control or on the projector's control
panel.
Is "Child Lock" set to "On"?
If the "Child Lock" menu command is set to "On", press on the
projector's control panel for about 3 seconds or press on the remote
control to turn the power on.
"Settings" - "Child Lock" p.37
Is "Control Panel Lock" set to
"On"?
If the "Control Panel Lock" menu command is set to "On", all
buttons on the projector’s control panel are disabled. Press on
the remote control.
"Settings" - "Control Panel Lock" p.37
Are all of the indicators
switched off?
Disconnect the power cable and then reconnect it. p.14
Check the circuit breaker to see if power is being supplied.
Do the indicators turn off and on
when the power cable is
touched?
Turn the power off, disconnect the power cable and then reconnect
it. If this does not solve the problem, there may be a problem with
the power cable. Then contact your local dealer or the nearest
address provided in the Support and Service Guide. Epson
Projector Contact List
Only when projecting
images from a video
source