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Chapter 6
Troubleshooting
If you have any problems as you set up and use your computer,
refer to this chapter. You can correct most problems by
adjusting a cable connection, repeating a software procedure, or
resetting the computer.
The troubleshooting suggestions in this chapter are organized
in general categories, such as “The computer will not start.”
Within each category, a more specific problem is described with
possible solutions.
If the suggestions here do not solve the problem, contact your
Epson service representative or Epson Direct.
ldentifying Your System
When you request technical assistance, be ready to provide the
serial number of your computer, its system BIOS version
number, its configuration (including the type of disk drives,
monitor, and option cards), and the names and version
numbers of any software programs you are using.
Troubleshooting 6-1