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Software Problems
The
application program
does not
start.
Check that you are following the correct procedure for starting
the program and that it is installed correctly. If you do not have
a hard disk, make sure the correct diskette is in the diskette
drive. If you need help, contact your software manufacturer.
The
application program
is
having trouble reading a key
disk.
You may be running an application that requires a slower
processor speed. See Chapter 2 for information on changing the
processor speed.
Your application
has locked the
computer, making
if
unresponsive to keyboard commands.
Reset the computer and try again. If resetting the computer
does not help, turn it off, wait 20 seconds, then turn it on again.
Some software, like OS/2, Unix, or NetWare 3.11, needs a
minimum of 4MB to 8MB of RAM to work correctly. Check
your software documentation for the minimum memory
requirements. If necessary, add additional memory using the
instructions in Chapter 3.
Printer Problems
The printer does not work
at all.
Check that the printer has power and is properly connected to
the computer. Also make sure your printer has paper in it.
6-10 Troubleshooting