Filter
Top Products
Problems and Solutions
This chapter discusses problems you may encounter and their likely
solutions. At the back of the chapter is a section on the data dump
mode. This mode helps more experienced users determine the causes
of communication problems between the printer and the computer.
This section lists possible problems and likely solutions.
The printer does not print
l Be sure that the printer is turned on and the POWER light is on.
If the printer is turned on but the POWER light is not on, check
to see that the printer is fully plugged in and that the electrical
outlet is also turned on.
l
Be sure that the
ON LINE
light is on. If it is not on, press the
ON
LINE
button.
l
Be sure that the printer is connected to the computer. Check
both ends of the cable between the printer and the computer.
l
Be sure that the printer is not out of paper. (The
PAPER OUT
light should be off.)
If the printer still does not print, disconnect the printer from the
computer and try the self test described in Chapter 1. If the self test
works properly, the printer is working, and
the
problem probably
lies in
the
computer, the software, or the cable. If the self test does
not work, contact the store where you purchased your printer or
call the Epson toll-free number.
4-2
Troubleshooting and Maintenance