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Troubleshooting 4-1
R4C4610
Rev. C
A5 size TRBLE.FM
6/28/00 Pass 3
R
Proof Sign-off:
SEI Y.Ohkawara K.Kono
K.Kono
SEI M.Kauppi
Chapter 4
Troubleshooting
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Power is not being supplied . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
The print is faint or uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Dots are missing in printed characters or graphics. . . . . . . 4-5
Printed characters are not what you expected. . . . . . . . . . . 4-5
The print position is not what you expected . . . . . . . . . . . . 4-6
Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Single sheets do not feed properly. . . . . . . . . . . . . . . . . . . . . 4-6
Continuous paper does not feed properly . . . . . . . . . . . . . . 4-7
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
When you use the cut-sheet feeder, the paper does not
feed properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Switching between the cut-sheet feeder and the push
tractor does not work properly . . . . . . . . . . . . . . . . . . . . . 4-9
Using the pull tractor with the push tractor, continuous
paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . 4-10
With color upgrade kit installed, printer does not
operate properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10