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Cause What to do
The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and
the computer.
You may not be using the correct interface cable. If you are using the parallel interface, make sure that the cable is
a double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a Revision 2.0 cable.
Your application software is not properly set up for your
printer.
Make sure that the printer is selected in your application software.
Your computer system’s memory is too small to handle
the volume of data in your document.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if
you can.
The optional product is not available
Cause What to do
The printer does not recognize the optional product. Print a configuration status sheet to see if the printer recognizes
the optional product. If not, reinstall the optional product.
For Windows users, EPSON Status Monitor is not
installed.
For Windows users:
You have to install EPSON Status Monitor, or make settings
manually in the printer driver. See “Making Optional Settings” on
page 205.
The remaining service life of the consumables is not updated (Windows only)
Cause What to do
The interval between updating information for the
consumables is too long.
Press the Get Information Now button on the Consumable Info
Settings dialog box. You can also change the interval for updating
information about the consumables on the Consumable Info
Settings dialog box.
EPSON AcuLaser M8000 Series User's Guide
Troubleshooting 186