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Where To Get Help 31
■ If you notice jagged vertical lines, you may need to align the print head. See
your Epson Information Center for instructions.
■ The ink cartridges may be low on ink. Check your cartridge status (see
page 22) and replace cartridges, if necessary (see page 23).
■ If a dotted line appears in the image, clean the document table glass with a
soft, dry, lint-free cloth (paper towels are not recommended and may
permanently scratch the surface), or use a small amount of glass cleaner on a
soft cloth, if necessary. Do not spray glass cleaner directly on the glass.
Where To Get Help
Epson Technical Support
Internet Support
Visit Epson’s support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■ Product name (Epson Stylus NX100 Series)
■ Product serial number (located on the label in back)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration
■ Description of the problem
Then call:
■ U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday.
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
nx_tx_100_qg.book Page 31 Wednesday, May 21, 2008 3:20 PM