Filter
Top Products
4109192 Rev.0 4109192 Rev.0 4109192 Rev.0 4109192 Rev.0
1-B C 1-B M 1-B Y 1-B K
65
Software Installation Problems
● Follow the instructions beginning on page 27 to
install your software. Don’t connect PictureMate to
your computer until you are instructed to.
● Close other programs, including screen savers and
virus protection software, and try installing again.
● Make sure your system meets the requirements
listed in your on-screen User’s Guide.
● To print over a network, see the on-screen User’s
Guide for instructions on setting up printing.
Print Quality Problems
You see banding (light lines) in your prints.
● The print head may need cleaning. See page 60.
● Be sure to print with the glossy or whiter side of
the paper face up.
● The Print Pack may need replacing. See page 49.
● The print head may need aligning. See page 62.
Your print is grainy.
The print head may need aligning. See page 62.
Your print is blurry or smeared.
● Use PictureMate photo paper to ensure proper
saturation, absorption of ink, and quality.
● Be sure to print with the glossy or whiter side of
the paper face up.
● The print head may need cleaning. See page 60.
● The print head may need aligning. See page 62.
● Make sure your paper isn’t damp or curled, or
loaded face down (load it glossy or whiter side
up). If it’s damp or curled, load a new stack of
paper.
● Remove each photo from the output tray after
printing. Let each photo sit for a minute before
handling it.
Your print is faint or has gaps in the image.
● The print head may need cleaning. See page 60.
● The photo cartridge may be old or low. See
page 48 to replace it.
● Make sure your paper isn’t damaged, old, dirty, or
loaded face down. If it is, load new paper with the
glossy or whiter side up.
PictureMate.book Page 65 Thur sday, January 18, 2007 4:43 PM