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• Press the Aspect button on the remote control to select a different image aspect ratio.
• If you zoomed into or out of the image using the E-Zoom buttons, press the Esc button until the
projector returns to a full display.
• Check the cables connecting the computer or video source to the projector. Try connecting different
cables.
• Check your computer display settings to disable dual display and set the resolution within the
projector's limits. (See your computer manual for details.)
• Check the resolution assigned to your presentation files to see if they are created for a different
resolution than you are projecting in. (See your software help for details.)
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Supported Video Display Formats
Solutions When the Image is Not Rectangular
If the projected image is not evenly rectangular, try the following solutions:
• If the projector is not mounted on the wall or ceiling, place it directly in front of the center of the screen,
facing it squarely, if possible.
• Use the Image Shift setting to adjust the image position, rather than moving the projector.
• Adjust the Quick Corner or Keystone setting to correct the image shape.
Note: Adjusting Quick Corner and Keystone settings may affect focus and pen calibration.
Parent topic: Solving Image or Sound Problems
Related references
Projector Feature Settings - Settings Menu
Related tasks
Correcting Image Shape with the Keystone Buttons
Correcting Image Shape with Quick Corner
Adjusting the Image Position
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