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Solutions When Finger Touch Interactivity Does Not Work
If finger touch interactivity does not work (BrightLink 595Wi), try the following solutions:
• Make sure the Touch Unit is installed correctly and the power cable is properly connected. See your
projector's Installation Guide for details.
• If the light on the Touch Unit is not on, check the Touch Unit Setup settings in the Easy Interactive
Function option on the Extended menu and make sure the Power setting is set to On.
• Adjust the angle on the Touch Unit. See your projector's Installation Guide for details.
• Make sure there are no obstacles (such as cables or pen trays) between the Touch Unit's laser
diffusion ports and the projection surface.
• Remove any decorative lights from around the projector or projection surface.
• If you are having difficulty double-clicking in OS X, go to the System Preferences menu, select
Mouse or Trackpad, and reduce the Double-Click Speed.
• Make sure there is no interference from infrared remote controls, mice, or infrared microphones.
• Make sure you have performed pen calibration and finger touch calibration. Try recalibrating.
Parent topic: Solving Interactive Problems
Solutions When Manual Calibration Does Not Work
If you are having trouble calibrating manually, try the following solutions:
• If the circle does not move to the next position, or it moves automatically, dim or turn off any bright
lights near the projection surface.
• Make sure the projector is not too close to the projection surface.
Parent topic: Solving Interactive Problems
Solutions When the Built-In Toolbar (PC Free Annotation) Does Not Work
If you cannot use the pen without a computer, try the following solutions:
• Make sure the USB Type B option on the Extended menu is set to Easy Interactive Function or USB
Display/Easy Interactive Function.
• Press one of the Source buttons on the remote control to select the source for the image you want to
annotate. To use a blank screen, select Computer2 or another unused source.
• Make sure you have calibrated the system. Try recalibrating.
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