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Solutions to Projector Power or Shut-Off Problems
If the product does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cords are securely connected to the product and to a working electrical outlet.
• The product's buttons may be locked for security. Unlock the buttons or use the remote control to turn
on the product.
• The power cords may be defective. Disconnect the cords and contact Epson.
• If the product's lamps shut off unexpectedly, it may have entered sleep mode after a period of
inactivity. Begin a presentation to wake the product.
• If one of the projector's lamps shuts off and the power and Temp lights are red, the projector has
overheated and shut off. Check the solutions for this light status.
• If the power button on the remote control does not turn on the product, check its batteries and make
sure the Remote Receiver setting is turned on in the product's menu, if available.
If the commander and receiver projectors do not come on at the same time, try the following solutions:
• Make sure the projectors are connected with the USB cable. See your Setup Guide for instructions.
• Make sure the projectors' Stack Mode settings are set to On.
• If an error occurs in the commander projector, the receiver projector displays a warning message.
Press the Enter button on the remote control to turn off the receiver projector. Stop using the
commander projector and contact Epson for help. To turn on and use the receiver projector by itself,
hold down the 2 button on the remote control and press the power button.
• If an error occurs in the receiver projector, the commander projector displays a warning message. You
can continue to use the commander projector. Stop using the receiver projector and contact Epson for
help.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Light Status
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Where to Get Help
Related tasks
Unlocking the Projector's Buttons
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