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Controller Checkup
Follow this checkup flowchart if you cannot establish contact with the VNC 200 controller
device using the web browser on a control PC.
START
Check that you are using a supported web browser.
Try rebooting the VN-Matrix
controller and/or control PC.
Check that the VN-Matrix controller and
control PC are on the same subnet.
Check that the VN-Matrix controller device is
powered and connected to the network.
Did the controller
respond to pinging?
YES
NO
Check that you have the correct IP address for the
VN-Matrix controller device and try pinging the
controller from the control PC.
Figure 36. Controller Checkup
VN-Matrix 200 Series • System Configuration 44