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Symptoms: small spots on the print with no ink or
different colors of ink.
■
Most likely due to dust inside the printer. Review
the procedures in Section 10 for cleaning the
inside of the printer. Also, be sure the Ribbon
Cartridge is clean and free of any dust particles.
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Defective ribbon. Check to see that ink is not
missing on an unused part of the ribbon. If it is,
replace ribbon.
My prints have
ÒblotchesÓ (small
voids) in them.
Print quality
overall is not
good.
Symptoms: poor or faded print quality over the entire
sheet of paper or transparency.
■
Be sure you have the appropriate supplies
installed. Do not use dye-sublimation ribbon or
paper if you have a wax thermal transfer print
option selected in your printer driver setup, or
vice versa. Both the dye-sublimation option and
the wax thermal transfer option require their
own separate and specific set of supplies. Dye-
sublimation ribbon and paper come packaged
together and can only be used for dye-
sublimation printing. The dye-sublimation
ribbon is distinguished by its plastic cores, and
the dye-sublimation paper is distinguished by its
white, glossy finish. The wax thermal transfer
ribbon is distinguished by its cardboard cores
and can be used in conjunction with any smooth
surfaced paper.
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Paper is upside down. Most papers have a good
and bad print side. Be certain that you are
loading paper with the print side facing down.
On the dye-sublimation paper, the printable side
of the paper is the white, glossy side; this side of
the dye-sublimation paper should be facing
down when inserted into the printer.
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Paper is not of a good enough quality; use a
smooth, non-porous paper stock for wax thermal
printing. Change to a smoother, shinier paper or
purchase FARGO-brand wax thermal paper
designed especially for PrimeraPro.
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Print head could be very dirty. Review the
procedures in Section 10 for print head cleaning.
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Not enough heat (or too much heat) to properly
transfer ink. Adjust the Intensity control in
PrimeraProÕs printer driver up or down.