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5.2 Remedying Typical Troubles
This section describes troubles that may occur during scanning and how to remedy that trouble.
Before you ask for repair, check the following flowcharts.
If the remedies in these flowcharts do not solve the problem, check the items in "5.3 Items to
Check Before Contacting the Agent Where You Bought the Scanner" (page. 85) and then contact
the agent where you bought the scanner.
Are power cable and AC adapter
correctly connected?
YES
YES
Correctly connect power cable.
NO
Press power button.
Contact the manufacturer’s
authorized service center.
Have you pushed the power
button?
NO
Symptom 1
Scanner does not turn ON.