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B-1
APPENDIX
B
Fault Isolation
This chapter describes basic fault isolation information related to installation of the
SPARC Enterprise M4000/M5000 servers from Oracle and Fujitsu. This appendix has
the following sections:
■ Section B.1, “Corrective Actions to Common Problems” on page B-1
■ Section B.2, “Using the Diagnostic Commands” on page B-2
■ Section B.3, “Traditional Oracle Solaris Diagnostic Commands” on page B-9
B.1 Corrective Actions to Common Problems
This section provides information on the more common installation problems and
their solutions.
■ Refer to the “Before Using Solaris 10” and “Checklists for Installation and Bug
Information” in the Solaris 10 Release and Installation Collection.
TABLE B-1 Common Installation Problems
Problem Solution
No power to system • Check to ensure that the input power source is on and that the
power connectors are secure.
• Check that the power cords are tightly fastened to both the system
power supply units and to the input power source.
• If a powered equipment rack is being use, check to ensure it is
turned on.
bootdisk command
results in “can’t
locate boot device”
• Check to see that the PCI/PCI-X card in slot 0 is properly seated.
• Move the PCI/PCI-X card in slot 0 to another slot if possible.