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General
Transport error
Image error
Model
Part number
Serial number
Manufactured data
(Example) M4097D
(Example) CA02956-2300
(Example) 00002
(Example) 2000-2
Revision
The revision is printed on the label
located at the left corner of the back.
The revision is indicated by the double line.
This example shows the revision A2.
A
B
C
0
0
0123456789
123456789
123456789
Date of purchase
Symptoms
Persistent problem?
Serviced before (when and how)?
Error status
Type of document.
Date of last cleaning.
What is your daily usage?
Date of the consumable replacement.
Interface controller model
Software/application name
Can you send the original and output of
sheet by facsimile or by mail?
Problem Checklist
Before contacting the manufacturer’s authorized service center, please fill in the following items.