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Troubleshooting
3-5
4. A dialog box is displayed after you tap the last of the cross-hair symbols. Choose
one of the following in the dialog box:
• OK: If you are satisfied that you tapped the cross-hairs accurately. (Your taps
are used to calibrate the screen.)
• Cancel: If you do not want to use your taps to calibrate the screen.
• Recalibrate: If you want to try again. The calibration instructions reappear.
(Go to step 3 of this procedure.)
If you don’t choose any of the buttons in the dialog box within 20 seconds, your
new calibration settings are discarded and previous calibration settings are used.
If you successfully performed the procedure above, the pen is now calibrated, and you
can use the system as you normally would.
Troubleshooting 3
Solutions to some common problems are described in this section. If you are
experiencing a problem with your Point 1600 pen tablet that you cannot solve by
taking the actions described here, contact your local help desk.
System Will Not Resume or Turn On 3
If the system will not resume or turn on, check the following possible causes:
• The battery pack may be discharged to the critically low level or may be defective.
When the battery pack cannot supply adequate power, the pen tablet will not
resume or start. Connect an external power supply (such as the AC adapter or a
cradle that supplies external power), or install a charged battery pack in the pen
tablet.
• The pen tablet might be too hot. To avoid damage to heat-sensitive components,
the pen tablet enters Suspend mode if it gets too hot. The system cannot resume
operation until it cools off to a predetermined temperature. Move the pen tablet to
a cooler location and prevent direct sunlight form shining on it.