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TX120 Operating Manual 59
Troubleshooting and tips Drives reported as “dead” when starting system
7.8 Drives reported as “dead” when starting
system
This error message can occur when the onboard SAS controller has RAID
functionality or the server is equipped with a PCI RAID controller.
RAID controller configuration incorrect
Ê Check and correct the settings for the drives using the RAID controller utility.
Further information is provided in the manual for the RAID controller.
7.9 Added drive reported as defective
RAID controller is not configured for this drive
The drive was probably installed when the system was switched off.
Ê Reconfigure the RAID controller for the drive using the corresponding utility.
Information is provided in the documentation for the RAID controller.
or
Ê Remove and reinstall the drive while the system is switched ON.
If the drive continues to be reported as defective, then replace it (see “Installing
the HDD module” on page 65 and “Removing the HDD module” on page 66).
7.10 Error message on screen
The meaning of the error message is explained in the manual for the BIOS-Setup
and in the documentation for the relevant components and programs on the
PRIMERGY ServerBooks DVD.