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Appendix A - Troubleshooting
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Problem 2:
Some applications do not run properly when using the Wireless Router.
Solution 2:
The Wireless Router processes the data passing through it, so it is not
transparent.
Use the Special Applications feature to allow the use of Internet applications
which do not function correctly.
If this does solve the problem you can use the DMZ function. This should
work with almost every application, but:
•
It is a security risk, since the firewall is disabled.
•
Only one (1) PC can use this feature.
Wireless Access
Problem 1:
My PC can't locate the Wireless Access Point.
Solution 1:
Check the following.
•
Your PC is set to Infrastructure Mode. (Access Points are always in
Infrastructure Mode)
•
The SSID on your PC and the Wireless Access Point are the same.
Remember that the SSID is case-sensitive. So, for example
"Workgroup" does NOT match "workgroup".
• Both your PC and the Wireless Router must have the same setting for
WEP. The default setting for the Wireless Router is disabled, so your
wireless station should also have WEP disabled.
•
If WEP is enabled on the Wireless Router, your PC must have WEP
enabled, and the key must match.
•
If the Wireless Router's Wireless screen is set to Allow LAN access to
selected Wireless Stations only, then each of your Wireless stations
must have been selected, or access will be blocked.
• To see if radio interference is causing a problem, see if connection is
possible when close to the Wireless Router.
Remember that the connection range can be as little as 100 feet in poor
environments.
Problem 2:
Wireless connection speed is very slow.
Solution 2:
The wireless system will connect at the highest possible speed, depending
on the distance and the environment. To obtain the highest possible
connection speed, you can experiment with the following:
• Wireless Router location.
Try adjusting the location and orientation of the Wireless Router.
•
Wireless Channel
If interference is the problem, changing to another channel may show a
marked improvement.
•
Radio Interference
Other devices may be causing interference. You can experiment by
switching other devices Off, and see if this helps. Any "noisy" devices
should be shielded or relocated.
•
RF Shielding
Your environment may tend to block transmission between the wireless
stations. This will mean high access speed is only possible when close