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Troubleshooting 7-1
Trouble-
shooting
7
7
Troubleshooting
This chapter describes how to diagnose and correct problems
associated with the HP Jetdirect 170X print server. To troubleshoot
the 170X, you may need the following items:
●
For Internet users, access HP’s website for troubleshooting
Jetdirect print servers: www.hp.com/support/net_printing.
Select your product type and number and, when displayed, select
Support Documents. Then select Troubleshooting.
●
Your printer’s user guide
●
A 170X configuration page
●
Online help files provided with HP’s Web JetAdmin or JetAdmin
software.
●
The diagnostics tools and utilities provided with your network
software (such as Novell’s PCONSOLE or NWADMIN utilities).
The 170X Configuration Page
The 170X configuration page is an important troubleshooting tool.
The information on this page reveals the status of your network and
the 170X. The ability to print a configuration page is an indication that
the hardware is operating correctly. To generate a configuration page,
press the Test button on the 170X.
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