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7-8 Troubleshooting
Microsoft Windows 95, 98, 2000, NT 4.0
Checklist
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For Internet users, access HP’s website for troubleshooting
Jetdirect print servers: www.hp.com/support/net_printing.
Select your product type and number and, when displayed, select
Support Documents. Then select Troubleshooting.
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Check your network settings and verify that the proper protocols
and services are configured.
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Check that your print path (or port) is properly configured.
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For NT and 2000 Servers, verify that the printer is shared.
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Verify that network and HP Jetdirect settings on the 170X
configuration page are correct.
0Book-asF01.book Page 8 Tuesday, August 14, 2001 2:06 PM